Aims and Objectives
The aims and objectives of Willow Bank are to provide, for its service users, a quality of life that meets their needs and expectations and promotes the attainment of a lifestyle that promotes autonomy and allows each service user to feel that they remain a part of the community, both within Willow Bank and the wider, local community. Willow Bank is committed to treating all people equally, irrespective of their age, disability, gender, marriage, race, religion or belief, sex or sexual orientation.
We will actively promote the right of every service user to enjoy:
PRIVACY
DIGNITY
The right of a Service User to be left alone and undisturbed whenever they wish.
The understanding of a Service Users’ needs and treating them with respect.
Allowing a Service User to take calculated risks, to make their own decisions and think and act for themselves.
Giving a Service User the opportunity to select for themselves from a range of alternative options.
Keeping all basic human rights available to the Service Users.
Enabling the Service User to realize their own aims and helping them to achieve these goals in all aspects of daily living.
INDEPENDENCE
CHOICE
RIGHTS
FULFILMENT
Our Aims and Objectives
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To deliver outstanding person-centred care.
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To provide a home with love and security so that our service users enjoy their lives to the full.
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To create a happy and safe environment.
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To create well-being.
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To ensure high standards of privacy and dignity in all aspects of home life.
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To promote healthy lives by excellent food, nutrition and exercise opportunities.
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To support our service users to maintain contact with the community so that they remain a part of it.
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To encourage independence.
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To offer a range of activities and outings to keep our service users stimulated and active.
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To support service users with their religious and spiritual beliefs.
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To continue to improve our home by seeking feedback from service users their representatives and visiting professionals.
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To fully train our carers to reflect the changing needs of service users to ensure best practice.
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To have zero tolerance of any forms of abuse.
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To maintain and promote relationships with family and friends.
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To ensure people receive appropriate medical care.
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To ensure individuals wishes are paramount.